We answer all your questions about schedules, rates, location and security.
The Locker Stop is a 100% automated luggage storage service that allows you to rent a locker at any time of the year, quickly and easily.
Very easy! Make your reservation, receive the access codes to the storage facility and locker, store your belongings and enjoy the day in Barcelona. The entire process is automatic and 100% secure.
Yes, we recommend booking if you want to ensure you have a locker available on the day you plan to use the service. If you need to book on the spot, you’ll find a QR code on the door of the premises that will allow you to do so instantly. Additionally, we have free WiFi so you can manage your reservation quickly and conveniently.
Lockers are rented by days, with a minimum of 1 day and a maximum of 30 consecutive days.
Yes, as long as the modification or cancellation is made at least 24 hours before the start of the reserved service.
In your locker you can store everything that fits inside, as long as it is not on our list of prohibited items. Remember: you pay per locker, not per item, so you can put several suitcases, backpacks or bags inside the same locker as long as they fit comfortably.
Yes, completely. The Locker has video surveillance cameras and alarm systems connected to a Surveillance Center connected with the Police 24 hours a day.
Locker 24 hours lockers are protected by CCTV cameras 24 hours a day, 365 days a year.
In the event of an incident at the Locker 24 hours premises, we have taken out an insurance policy for users with AXA Seguros Generales that would cover losses due to loss, damage and/or theft (for causes attributable to the company “Locker 24 hours”) up to a limit of €200 per M locker, €500 per XL locker and €2,500 per storage unit (a police report must be filed beforehand). This policy does not cover the loss of money, jewelry, precious stones or metals, watches, plasma screens and technological items in general (LCD, GPS navigators, mobile phones, computers, tablets), art objects, antiques, memory cards or any other media containing data or images.
Additionally, we especially recommend that you do not store your travel documents (plane tickets, train tickets, etc.) or personal documentation (passport, driving license, etc.) in the locker. If you do so, they would be stored in any case under your own responsibility.
When you start your reservation, you will be able to see if the locker size you want is available.
Our premises are open 24 hours a day, 365 days a year.
Yes, you can open your locker as many times as you need. The codes you receive by email allow you to enter the premises and access your locker at any time while your reservation is active.